Bottlenecks to Breakthroughs: MuukTest's Impact on Pienso's QA Efficiency

Pienso, a leading machine learning-focused company, faced a critical challenge in optimizing their engineering processes. Testing procedures were time-consuming, releases were delayed, and relying on manual testing was leading to inefficiencies. Seeking a solution to enhance their testing framework, Pienso turned to MuukTest, a test automation solution known for its fast approach to test coverage and reliability.

Introduction

Pienso is a technology company that focuses on making machine learning accessible to non-programmers. They design interactive AI-powered solutions to help businesses achieve their goals.  

Pienso was facing a critical challenge: its engineering processes were hindering progress. Testing was a bottleneck, releases were delayed, and the entire engineering team was bogged down in manual QA. Recognizing the complexity and cost associated with hiring and onboarding new testers, Pienso discovered MuukTest—a test automation service with an innovative proof of concept (POC) that presented a low-risk solution with the potential for significant improvements.

Challenges

Pienso's engineering team struggled with manual testing processes, which resulted in prolonged release cycles and delays. Regression testing was sporadic, and the pace of QA needs outpaced the growth of the engineering team, hindering development velocity. Automation was identified as the solution, but concerns about potential maintenance challenges prompted a cautious approach.

Solution 

In collaboration with MuukTest, Pienso embarked on a mission to automate every user flow within their application. To address the technical intricacies unique to Pienso's AI-powered application, a comprehensive test coverage analysis was conducted.

MuukTest was able to navigate through complex and unique technical difficulties, such as:

• Dependency-laden application flows, necessitating a meticulous testing approach.
• Dynamic data analysis processes leading to varied outputs, posing validation challenges.
• Frequent releases with empty boxes or empty data sets that required strategic preloading of data for effective testing.

MuukTest's meticulous design and automation of tests resulted in the discovery of 28 bugs within the first months, showcasing its effectiveness in uncovering latent issues. Achieving an impressive 85% coverage in the initial phase, MuukTest and Pienso continue their collaboration to accommodate new releases, expand test scenarios, and enhance application coverage.

"MuukTest found things that we didn't know were even a problem in the product, which is huge for us. I'd rather MuukTest find something than a customer, even if it's minor."

Wendy Murry - COO of Pienso

This testimony from Pienso emphasizes the value MuukTest brings to the table, not just in resolving known issues but in proactively identifying potential concerns, ensuring a seamless user experience.

Conclusion

MuukTest's intervention transformed Pienso's QA processes, reducing bugs and accelerating release cycles. As Pienso strives to make machine learning accessible, MuukTest remains a crucial partner in their development process. This success story underscores the importance of investing in a test automation partner like MuukTest for high-growth companies, providing a key element in overcoming obstacles and driving sustained innovation and growth.